Repair And Return (Recommended)
Please note we only repair clocks that have been made by ourselves as our clocks have specific shaft lengths
Send your clock back to us with a note of the fault, your return address and phone number and we will repair it for you and return it. Send to- Tabic Ltd., Marsh Lea, Trailholme Road, Overton, Morecambe. LA3 3HW.
Shipping Details
- Free delivery on all UK orders
- Tracked shipping on all orders
- Worldwide delivery
- UK delivery time 3-5 days
- Worldwide delivery time 3-10 days
- Items are normally dispatched 1-2 business days
Return, Refund, and money-back guarantee
UK Returns Policy
Free 30 day returns.
12 month warranty as standard.
You may return new, unopened items within 30 days of delivery for refund of goods less the delivery cost We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund of up to 30 days of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders link under the My Account menu and click the Return Item(s) button. We will notify you via e-mail of your refund once we've received and processed the returned item.
USA & International Returns Policy
Free 30 day returns.
You may return new, unopened items within 30 days of delivery for refund of goods less the delivery cost. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)
We offer free international returns on all orders in the USA
Click on the link below to process your return.
https://tabic.ezireturns.com/
A printer is required.
For further info please contact us at Sales@tabic.co.uk
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